Based on articles 15, 16 and other applicable provisions of the Federal Law on the Protection of Personal Data held by Individuals (the “Law”) and its regulations, we hereby inform you that ENVASADORA AGUIDA, S.A. DE C.V., domiciled in Moctezuma 14, Col. Villa Coyoacán, Coyoacán, 04000 Mexico City, Mexico, telephone (5255)5659 3985, and www.aguida.com website, is responsible for collecting, using and protecting Personal Data, in compliance with the principles of legality, quality, consent, information, purpose, loyalty, proportionality and responsibility.
Our customers provide Personal Data to ENVASADORA AGUIDA, directly, indirectly, personally or through its subsidiaries, affiliates, affiliates, subsidiaries, and / or commercial allies.
Personal Data is collected through: corporate offices, email and / or telephone, and may include: (a) name (s) and surname (s); (B) e-mail address; (C) telephone numbers (work, home and mobile); (D) proof of address; and (e) official identification.
The primary purposes applicable to Personal Data (the “Primary Purposes”) will be: (a) to identify you as a client or legal representative; (B) prepare documents, contracts, agreements, invoices, receipts and documentation related to the relationship; (C) storage; And, (d) comply with terms and conditions that we have established with you.
The secondary purposes applicable to Personal Data (the “Secondary Purposes”) will be: (a) statistics; (B) marketing and (c) prospecting.
The confidentiality of the Personal Data is guaranteed and they are protected by administrative, technical and / or physical security measures, to prevent damage, loss, alteration, destruction, use, access or undue disclosure, for example Personal Data are in an internal database, whose administration is through access keys that change periodically and whose access is restricted to authorized persons; confidentiality agreements with its staff, among others.
You have the right to access, rectify and cancel your Personal Data, to oppose the treatment thereof or to revoke your consent. In order to do so, you or your legal representative must submit a Written Request for the exercise addressed to the customer service area of ENVASADORA AGUIDA, responsible for the protection of Personal Data, located at the address indicated above, or communicate Via e-mail to the ENVASADORA AGUIDA customer service area at info@aguida.com (“Application”); And must receive in both cases an acknowledgment of receipt for ENVASADORA AGUIDA to be bound in this respect. Said Application must contain the following information: (a) name (s) and surnames of you and your representative, if applicable; (B) email address to receive notifications; (C) a simple copy of the official photo identification of you or your representative, if applicable, the legal representation of the person making the Application in your name; (D) existence of representation, by means of a public instrument or power of attorney signed before two witnesses; (E) a clear and precise description of the Personal Data in respect of which it seeks to exercise some of the AGUIDA Law; (F) any element or document that facilitates the location of your Personal Data; And (g) signing the Request from you or your representative.
In case of requesting the exercise of the right of: (a) Rectification, must indicate the modifications to be made and provide the documentation that accredits and supports the request; And (b) Access, ENVASADORA AGUIDA will provide Personal Data via e-mail and / or by appointment in corporate offices, at the option of ENVASADORA AGUIDA.
In a maximum period of 20 business days from the acknowledgment of receipt of the Request, the request must be attended to and informed of the origin or improperity of the request by a notice sent to the email provided to receive the notification.
In case of application, ENVASADORA AGUIDA must make it effective within the following 15 working days, counted from the receipt by electronic mail of the origin of your request.
In addition, to the procedure for the exercise of the AGUIDA Right and the revocation of consent, ENVASADORA AGUIDA has a “Exclusion List” that allows us to limit the use and disclosure of Personal Data, for that purpose, we just sent the Application Of being excluded, which must contain: (a) name (s) and surnames; And (b) an e-mail account to respond to your request, it must be addressed to the ENVASADORA AGUIDA customer area at the following e-mail: info@aguida.com, and you must receive an acknowledgment of receipt so that ENVASADORA AGUIDA is linked in this regard. The acknowledgment of receipt, includes proof of inscription.
All documentation must be sent in PDF format, legible and complete, so that ENVASADORA AGUIDA can answer the request.
If you believe that your right to personal data protection has been injured by ENVASADORA AGUIDA or presumes that in the treatment of your personal data there is a violation of the provisions set forth in the Law, you may file your complaint or complaint to the Federal Office Of Access to Information and Data Protection, IFAI (www.ifai.gob.mx), within 15 days after the date on which it receives the response of ENVASADORA AGUIDA or after the expiration of the period of 20 days counted from the date of acknowledgment of receipt of the Request for the exercise of rights.
ENVASADORA AGUIDA is a reinsurance intermediary company, consequently Personal Data may be transferred to subsidiaries, subsidiaries, affiliates, controllers and / or commercial allies, within national territory or abroad, for the same purposes, in particular for reinsurance intermediation. It may also be transmitted to the following persons: Insurance and surety institutions, reinsurance institutions, reinsurance intermediaries, insurance brokers and / or bail bonds, all national or foreign; advisers in legal, accounting and / or fiscal matters, and any other that is necessary to fulfill the purposes for which it contacted us.
Important: Any modification to this Privacy Notice will be made known on this website: www.aguida.com, located at the bottom left of the main page in the Privacy Notice section, without it being necessary to communicate said Modification to you individually.